Discover
levels of research
MARKET
As products and experiences expand domain knowledge is vital. Through competitor analysis, market research, and focus groups I've be able to clarify and priorities features, white space, and new business opportunities.
methods
Competitive Analysis
Business Modeling
MACRO
To understand network behaviors I try to study quantitative data to identify statistical significance and groupthink. Larger data sets are great for conducting analogous research when linear studies are not viable.
methods
Surveys
Statistics
A/B Testing
MICRO
Through digital and analog methods I've found great value in connecting with people on a personal level. I often conduct user research through interviews, observations, testing and through personal experience.
methods
Observations
Interviews
Testing
Collaboration
ideation, feedback, iteration
WORKSHOP
"Group Ideation and Concept Creation"
By bringing my team, clients, users, together we're able to educate all stakeholders on the process and how they might be able to contribute, whether through idea-storming, group sketching, mapping exercises, etc. Transparency from the birth of a project creates a cleaner outcome.
methods
Post-it Map
Physical mock-up
EMPATHY MAPPING
"Put yourself, in their shoes"
Understanding your users needs, influencers, and behaviors is vital to tailoring the experience around their needs and the business. By mapping out a user’s sensory inputs we are able to analyze the emotional and subconscious drivers which cause the user to act a certain way.
methods
Persona Mapping
Qualitative Observation
EXPERIMENTATION
"Designer's Intuition"
Through the practice of designing or engineering to learn I have been able to create rapid experiments that arrive at a possible outcome or finding that drives from another artifact. Experimenting on your own terms reinforces the dedication to the client as well as the product integrity.
methods
Prototyping
Scientific Methodology
Prototype
visualize
DIGITAL
UX - UI - IxD
When creating a digital ecosystems I begin with content flows which translates to wireframing. At this point iteration begins with collecting user feedback. Once information artifacts and flows are completed, visual language and interaction is prototyped through visual design to be handed off to developers.
tools
Adobe CC
Sketch App
InVision App / Flinto
HARDWARE
Visualization - 3D - Manufacturing
When creating physical objects I start with analog sketching or rendering before translating into a 3D artifact in Alias or Solidworks for mechanical assemblies, and simulations. Manufacturing begins by BOM (Bill of Materials) costing, and producing part drawings for tooling and fabrication.
tools
Hand Sketching and Rendering
AutoDesk Alias
Solidworks
STRATEGY
Core Ecosystem
There are many components to a service and business. In order to understand dependencies, and process I've found it very helpful to model a system from the top down. Through service blueprinting we're able to document the mechanical framework of a service to identify points of optimization.
tools
Narrative Development
Ecosystem Models
Impact Matrix